While researching an email topic using Google, I stumbled across a web page entitled Dangerous Email that contains a collection of stories, goofs, and email mistakes from the late 1998 to 2001. Links go to the New York Times, BusinessWeek, and more. I am sure that I will find years of material for articles and presentations to come.
Here is an example of one of the links:
By the Water Cooler in Cyberspace, the Talk Turns Ugly
New York Times
This is an important article about the risks companies face from discussions around the electronic water coolers - electronic bulletin boards. More and more disgruntled employees are making their comments public by posting innuendo, personal attacks, sexual comments, and unfounded rumors on Web sites. You should be paying attention to this problem, if for no other reason than to see what some of your employees are saying when they think they're anonymous (they really aren't). You may also need to defend individual employees from attack and prepare for sexual harassment suits. In at least one case, a company has been sued for sexually harassing comments made on a bulletin board over which it had no control.
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