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November 11, 2008

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It looked innocent enough. Heck, it even arrived on my iPhone. "It" was an e-mail purporting to be from Apple Inc.'s MobileMe service, the online e-mail, file-storage, photo-sharing, Web-hosting wonder formerly known as .Mac. And, I'll admit, I've come to place more than a little trust in Apple.

The e-mail, which had the "official" MobileMe logo and seemed to come from Apple, said there was an issue with charging my credit card for the monthly charges. Would I please go to a location and update the information? Again, I should have been skeptical. MobileMe service is billed annually; I should have remembered that. And, my account isn't up for renewal until December.

Still, I'm a trusting kind of guy when my hard-hat journalistic guise is removed. So I didn't click the button, but went to the MobileMe site, logged in and changed the information.

So far, so good, until I got the message that things weren't working at the moment. I'm not sure what I did next, other than to find myself entering several different kinds of credit card information and hoping one would work. Now, I was starting to get nervous.

CONTINUED IN THE WASHINGTON TIMES .....

ABOUT AUTHOR

  • Roger Matus is Executive Vice President of Safecore, Inc. of Burlington, Mass., founder of InBoxer, and a well-known commentator on the use of email, IM, and messaging technologies.



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