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December 02, 2008

10 Things Never To Put In Email

What is the best way to catch the attention of legal searchers and e-discovery practitioners?  Perhaps it is by using one of the top 10 phrases that tells them to find interesting thing.  Elizabeth Charnock, CEO of Cataphora, a provider of e-discovery software, lists them for us:

  1. "I could get into trouble for telling you this, but…"
  2. "Delete this email immediately."
  3. "I really shouldn't put this in writing."
  4. "Don't tell So-and-So." Or, "Don't send this to So-and-So."
  5. "She/He/They will never find out."
  6. "We're going to do this differently than normal."
  7. "I don't think I am supposed to know this, but…"
  8. "I don't want to discuss this in e-mail. Please give me a call."
  9. "Don't ask. You don't want to know."
  10. "Is this actually legal?"

If you find yourself typing one of these phrases, perhaps you should delete the entire email.

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ABOUT AUTHOR

  • Roger Matus is Executive Vice President of Safecore, Inc. of Burlington, Mass., founder of InBoxer, and a well-known commentator on the use of email, IM, and messaging technologies.



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